{"id":822,"date":"2024-12-11T09:58:05","date_gmt":"2024-12-11T09:58:05","guid":{"rendered":"https:\/\/testpage.ultrafx.com\/?post_type=faq&#038;p=822"},"modified":"2024-12-11T09:58:05","modified_gmt":"2024-12-11T09:58:05","slug":"how-to-unblock-ip-address","status":"publish","type":"faq","link":"https:\/\/ultrafx.com\/zh\/faq\/how-to-unblock-ip-address\/","title":{"rendered":"How to unblock IP address"},"content":{"rendered":"<p>Our VPSs are protected by an in-house developed<strong>\u00a0remote desktop application firewall<\/strong>, which bans the IP address that has repeatedly messed up the login. If you have banned yourself from your own VPS, this step-by-step guide below will show you how to unlock it\u00a0<strong>using Xen Orchestra<\/strong>. The following guide will show you how to\u00a0<b>access your VPS without remote desktop from Xen Orchestra interface<\/b>.<\/p>\n<h3 id=\"mcetoc_1hgsubk177\">\u00a01. You need to know the IP address of your own PC<\/h3>\n<p>In order to be able to determine the IP address of your own machine, it is quite simple to open a website that display the\u00a0<strong>IPv4 address of your PC or Laptop<\/strong>. For example, here is a reliable website:\u00a0<a href=\"https:\/\/whatismyipaddress.com\/\">https:\/\/whatismyipaddress.com\/<\/a><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-823 size-full\" src=\"https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/myip-1.png\" alt=\"\" width=\"1022\" height=\"380\" srcset=\"https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/myip-1.png 1022w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/myip-1-300x112.png 300w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/myip-1-768x286.png 768w\" sizes=\"(max-width: 1022px) 100vw, 1022px\" \/><\/p>\n<h3 id=\"mcetoc_1hgsmp9a93\">2. Login to Xen Orchestra<\/h3>\n<p>The Xen Orchestra login credentials was sent to you by email when you purchase the VPS. After logging in, you will see your active VPSs purchased from us.<\/p>\n<p><strong>Click on the VPS IP address.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-824 size-full\" src=\"https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/xenorchestramyvps-1.png\" alt=\"\" width=\"1658\" height=\"195\" srcset=\"https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/xenorchestramyvps-1.png 1658w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/xenorchestramyvps-1-300x35.png 300w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/xenorchestramyvps-1-1024x120.png 1024w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/xenorchestramyvps-1-768x90.png 768w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/xenorchestramyvps-1-1536x181.png 1536w\" sizes=\"(max-width: 1658px) 100vw, 1658px\" \/><\/p>\n<p>3.\u00a0\u00a0<strong>Navigate to the \u201cConsole\u201d tab<\/strong>, then press the<strong>\u00a0keyboard icon (send Ctrl+Alt+Del)<\/strong>\u00a0\u2013 in this case, the login interface of the Windows Server VPS will appear where you only\u00a0<strong>need to log in with the password used for the VPS<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-825 size-large\" src=\"https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/orchestralogin1-1-1024x546.png\" alt=\"\" width=\"800\" height=\"427\" srcset=\"https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/orchestralogin1-1-1024x546.png 1024w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/orchestralogin1-1-300x160.png 300w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/orchestralogin1-1-768x409.png 768w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/orchestralogin1-1-1536x819.png 1536w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/orchestralogin1-1.png 1627w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-826 size-full\" src=\"https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/orchestralogin2-1.png\" alt=\"\" width=\"1556\" height=\"705\" srcset=\"https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/orchestralogin2-1.png 1556w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/orchestralogin2-1-300x136.png 300w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/orchestralogin2-1-1024x464.png 1024w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/orchestralogin2-1-768x348.png 768w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/orchestralogin2-1-1536x696.png 1536w\" sizes=\"(max-width: 1556px) 100vw, 1556px\" \/><\/p>\n<p>4. After logging in,\u00a0<strong>right-click on the start menu\/Windows logo<\/strong>, then select the \u201c<strong>Run<\/strong>\u201d option.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-827 size-full\" src=\"https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/openrun-1.png\" alt=\"\" width=\"422\" height=\"417\" srcset=\"https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/openrun-1.png 422w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/openrun-1-300x296.png 300w\" sizes=\"(max-width: 422px) 100vw, 422px\" \/><\/p>\n<p>5. In the pop-up window, type\u00a0<strong>wf.msc<\/strong>, and then click OK.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-514 size-large\" src=\"https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/windowsfirewallrules-1024x589.png\" alt=\"\" width=\"800\" height=\"460\" srcset=\"https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/windowsfirewallrules-1024x589.png 1024w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/windowsfirewallrules-300x173.png 300w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/windowsfirewallrules-768x442.png 768w, https:\/\/ultrafx.com\/wp-content\/uploads\/2024\/12\/windowsfirewallrules.png 1273w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>7. Highlight the line where you recognized your IP address and\u00a0<strong>right-click on it<\/strong>, then select the\u00a0<strong>\u201cDisable rule\u201d or \u201cDelete\u201d<\/strong>\u00a0option. This enabled RDP (Remote Desktop) connection to the VPS from your IP address.\u00a0<strong>Try to connect!<\/strong><\/p>\n<h2 id=\"mcetoc_1hgv2gvph1\">Contact us<\/h2>\n<p>Of course, if you have not been able to solve the technical problem based on this guide, or if you want to take care of a payment-related matter, please write to us at info@ultrafx.com.<\/p>\n","protected":false},"template":"","class_list":["post-822","faq","type-faq","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to unblock IP address - UltraFX<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ultrafx.com\/zh\/faq\/how-to-unblock-ip-address\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to unblock IP address - UltraFX\" \/>\n<meta property=\"og:description\" content=\"Our VPSs are protected by an in-house developed\u00a0remote desktop application firewall, which bans the IP address that has repeatedly messed up the login. 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